The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success, " by delivering outstanding service to both internal and external members.

Commercial Lender will develop and maintain business affiliations with our Business Members. Actively deepens existing customer relationships through routine calling activity and develops new relationship opportunities through business development activities. Responsibilities include originating scored credit requests up to $1 million and selling products/services such as business deposit products, business credit cards and payment solutions, as well as all other suitable solutions as appropriate. This job may require outside prospecting and sales to meet or exceed the sales production goals. Appropriately handles business banking member service issues in assigned portfolio. Actively manages relationships with branch and business line partners. Ensure compliance with all State and Federal regulations as they relate to Small Business Services in the Credit Union environment. Provides weekly sales reports to management. Adhere to all Beacon policies and procedures. Meets or exceeds service goals and standards as set forth by Management.

We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

Major Duties and Responsibilities

Role: Personal Banker

Location: Roanoke, Virginia

The Personal Banker supports Beacon Credit Union's mission, "Dedicated to Our Members' Financial Success," by delivering top-notch service. This involves identifying members' financial needs and recommending appropriate solutions.

The Personal Banker handles and closes consumer loan applications, ensuring all necessary documentation is collected and complies with Beacon CU's policies and procedures. They must understand the five C's of credit, meet and exceed sales goals, and be knowledgeable about Beacon CU's products and services. Applying Mike Neill techniques is essential for success.

Why Join Our Team?

• Positive and supportive team culture
• Competitive salary, benefits package, and incentives
• Generous PTO and 11 paid holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) employer match and profit-sharing potential
• 100% bank-paid long-term disability, short-term disability, and life insurance
• Learning and growing in a dynamic work environment
• Endless incentive pays

 Major Duties and Responsibilities

·         Close Loans: Wrap up applications quickly, ensure compliance, and hit those sales goals.

·         Know Your Stuff: Master Beacon CU products, boost services, and follow our mission.

·         Stay Sharp: Review loans, step in as a Teller, and keep service top-notch.

·         Follow Rules: Stick to all regulations and deliver stellar member service.

Knowledge and Skills

Experience

·         Two years Lending Experience Required

·         Two years working in a Financial Institution

·         Sales Experience

• Customer service experience preferred

Education/Certifications/Licenses

• High school diploma or GED required. Some college classes preferred.
• Valid driver’s license

Interpersonal Skills

• Great communication skills. Math skills a must. Team player.

Other Skills

• Able and willing to learn and master Beacon CU's product/service offering modules. Great sales and service skills. Accurate money handling skills.

 Driving Mortgage Success with Passion and Precision!

Job Title: Mortgage Loan Officer (MLO)

Job Location: Danville, VA (NOT REMOTE)

About us:

The primary purpose of the Mortgage Loan Officer is to help Beacon Credit Union fulfill its mission of being “Dedicated to Our Member’s Financial Success.” This role also involves selling mortgage loan products to our qualified members.

Why Join OUR Team?

• Positive and supportive team culture   
• Competitive salary and benefits package and incentives
• Generous PTO and 11 Paid Holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) Employer Match and Profit-sharing potential
• 100% Bank Paid Long-Term Disability, Short-Term Disability and Life Insurance
• Learning and growing in a dynamic work environment
• Incentive pay

 Major Duties and Responsibilities

·         The role involves conducting loan interviews and securing the necessary customer information to initiate loan transactions.

·         Take mortgage loan applications, analyze data, and solicit new mortgage business.

·         Maintain good external relationships and promote the organization’s products and services.

Perks of the Role:

·         A platform to shape financial futures and play a pivotal role in helping clients achieve their homeownership dreams.

·         Enjoy a dynamic, fast-paced environment where no two days are the same.

·         Access to top-notch training and development to keep your skills sharp

Experience with:

• FHA, VA, and Fannie Mae
• Construction loans

Education/Certifications/Licenses

• Maintain active registration with the National Mortgage Licensing System (NMLS).
• NMLS Number.
• Associate’s degree or higher preferred.
• Valid and current Driver’s License.

Job Title:	Teller
Job Location:	Madison Heights, VA
Job Category:	Banking / Investing

We are looking for someone with a knack for numbers and a passion for people!! ABOUT US: Beacon Credit Union is a leading financial institution is "Dedicated to Our Member's Financial Success" by providing exceptional service and innovative banking solutions. Why Join OUR Team? Positive and supportive team culture    Competitive salary and benefits package and incentives Generous PTO and 11 Paid Holidays Ability to earn additional PTO through volunteer opportunities Employee discounts on loans and banking products 401(k) Employer Match and Profit-sharing potential 100% Bank Paid Long-Term Disability, Short-Term Disability and Life Insurance Learning and growing in a dynamic work environment First class - Orientation and Training that showcases our mission and customer service standards  NOW HIRING! JOIN OUR TEAM AND BE THE ROOTS OF OUR BRANCH AS A TELLER!! As the heartbeat of our operations, you'll not only handle daily financial transactions but also build lasting relationships with our customers. Your role is crucial in making their banking experience enjoyable and efficient. With your finger on the pulse of the branch's rhythm, you'll ensure that every beat counts. Perks of the Job: Counting cash like a PRO! In-depth job training Providing financial solutions to our valued members. Learning and growing in a dynamic work environment.   Knowledge and Skills Experience Cash handling experiences preferred, Sales experience preferred, Customer service experience preferred. Education/Certifications/Licenses High School Diploma or GED Some college classes preferred Valid Driver's License Interpersonal Skills Great communication skills. Math skills a must. Team player

Unlock Your Financial Future with BEACON CREDIT UNION – Where Your Potential Shines Bright! 

Beacon Credit Union is a leading financial institution, "Dedicated to Our Member's Financial Success," by providing exceptional service and innovative banking solutions.

Location: Madison Heights, VA

Role: Personal Banker / Loan Officer

Why Join OUR Team?

• Positive and supportive team culture
• Competitive salary and benefits package and incentives
• Generous PTO and 11 Paid Holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounted rates on loans and banking products
• 401(k) Employer Match and Profit-sharing potential
• 100% Bank Paid Long-Term Disability, Short-Term Disability, and Life Insurance
• Learning and growing in a dynamic work environment

The primary purpose of this Personal Banker/Loan Officer position is to assist Beacon Credit Union in living out our mission, "Dedicated to Our Member's Financial Success," by delivering outstanding service to both internal and external members. A key component of this service delivery is to identify the financial needs of each member and recommend an appropriate Credit Union solution.

In addition, the Personal Banker/Loan Officer processes and closes consumer loan applications approved by the Centralized Lending Department, ensuring all required documentation is gathered. They understand the five C's of credit and Beacon CU's policies, meet monthly sales and loan goals, are knowledgeable about Beacon CU's products and services, and apply the Mike Neill techniques to achieve success.

Major Duties and Responsibilities

• Ensure Loans are submitted and underwritten in accordance with Beacon's policy in a timely manner. 
• Is knowledgeable and understands all of Beacon CU's products and services. Responsible for increasing product and service penetration with current as well as potential members. 
• Review completed loan packages prior to funding of the loan. Review and compliance completed loan packages before sending to loan review.
• Act in the capacity of a Teller when requested. Must understand all applicable teller policies and procedures. Mission statement, and service standards are met while on the teller line to ensure every member every time is our standard.
• Follow all applicable regulations, including Bank Secrecy Act, Patriot Act, Reg CC, and Anti-money Laundering. Adheres to all SAFE ACT regulations.
• Deliver outstanding service to external and internal members in alignment with the Credit Union's service standards.
• All other duties assigned by management.

Preferred Experience

• Two years Lending Experience 
• Two years working in a Financial Institution
• Sales Experience

The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success, " by delivering outstanding service to both internal and external members.

Small Business Specialist will develop and maintain business affiliations with our Small Business Members. Actively deepens existing customer relationships through routine calling activity and develops new relationship opportunities through business development activities. Responsibilities include originating scored credit requests up to $1 million and selling products/services such as business deposit products, business credit cards and payment solutions, as well as all other suitable solutions as appropriate. This job may require outside prospecting and sales to meet or exceed the sales production goals. Appropriately handles business banking member service issues in assigned portfolio. Actively manages relationships with branch and business line partners. Ensure compliance with all State and Federal regulations as they relate to Small Business Services in the Credit Union environment. Provides weekly sales reports to management. Adhere to all Beacon policies and procedures. Meets or exceeds service goals and standards as set forth by Management.

We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

Major Duties and Responsibilities

Role

The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success."

The Collections Lead is responsible for overseeing advanced collection activities, guiding team members, and managing complex accounts involving bankruptcy, loan restructuring, and collateral recovery. This role requires strong analytical skills, sound judgment, and the ability to navigate sensitive financial situations while maintaining compliance with internal policies and regulatory standards.

Major Duties and Responsibilities

• Serve as the primary point of contact to the Assistant Vice President of Credit Solutions for recommendation of complex or escalated accounts, including bankruptcies, restructures, charge offs, and repossessions.

• Review, analyze, and manage accounts in active bankruptcy (Ch. 7, 11, 13), ensuring accurate documentation, timely filings, and compliance with all legal requirements.

• Evaluate member financial situations to recommend and structure appropriate workout solutions, extensions, or repayment plans.

• Oversee repossession processes from assignment through liquidation, ensuring adherence to UCC guidelines and maximizing recovery value.

• Provide guidance and support to collection staff on procedures, best practices, and regulatory compliance.

• Monitor delinquency trends and assist in developing strategies to reduce past due accounts and mitigate loss exposure.

• Prepare and present reports on high-risk accounts, bankruptcy activity, and recovery outcomes to the Assistant Vice President of Credit Solutions.

• Maintain strong working relationships with attorneys, trustees, vendors, and internal departments to support efficient resolution of accounts.

• Ensure all collection activities are conducted professionally, ethically, and in alignment with organizational standards.

Experience, Education and Preferred Skills

Experience:

-  2–4 years of experience in collections, loan servicing, bankruptcy processing, repossession coordination, or related financial services roles.

 - Demonstrated knowledge of bankruptcy chapters, timelines, and creditor rights.

-  Experience with loan restructuring, extensions, and workout solutions.

- Familiarity with repossession procedures, collateral valuation, and UCC requirements.

- Strong communication, negotiation, and problem-solving skills.

- Ability to interpret financial statements, payment histories, and legal documents.

-  High attention to detail with strong organizational and documentation skills.

- Ability to work independently while supporting team goals

-  Previous collection experience required.

Education/Certifications/Licenses:

- Associate degree in related Banking, Business or Accounting field or Certification in Collections or Financial Counseling course.

Preferred Skills:

• Prior experience in a credit union, bank, or lending institution.

• Working knowledge of collection systems and bankruptcy tracking tools.

• Leadership experience or the ability to mentor and support junior

A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

Beacon Credit Union is an EEO employer - M/F/Vets/Disabled

Location - Bedford

The primary purpose of this Branch Manager position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success," by delivering outstanding service to both internal and external members.

This position is responsible for providing quality leadership to a given market while building a high performing team within the designated market they manage. The Branch Manager/Market Manager will perform various lending, deposit gathering, and management duties within his/her market to increase the bank's overall market share while focusing both their and their team's efforts on building customer and brand loyalty. In addition, the Branch Manager/Market Manager will promote cross-selling efforts of other bank products and services, and overall positive customer experience, and ensuring their market meets or exceeds the goals set for their area. Responsible for directing and administering the operational and sales and service efforts of the branch offices. Adhere to all Beacon policies and procedures. Meets or exceeds service goals and standards as set forth by Management.

Major Duties and Responsibilities

Manage branch direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies, service standards, goals and work rules. Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate.

Participates in developing business lending and deposit business for the company approximately 50% of the time. Calls on clients to expand existing business; calls on prospects seeking opportunities to expand the company's client base. Actively engages in business development and civic initiatives with contacts throughout the community, including members and prospective members to achieve defined goals.

Takes applications for commercial loan business. Obtains necessary documents to fully underwrite and document credit requests. Reviews customer financial condition and assesses the member's ability to re-pay the loan. Completes or directs completion of all loan documents and closes loans. Assist underwriting with obtaining information for annual reviews.

Lead, Coach, and Manage direct reports to meet or exceed all service standards and comply with all policies, procedures, and regulations. Maximize productivity, efficiency, and the potential of the human assets of the company, including: hiring, direct job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work roles. Appraise performance and provide recommendations for staff compensation, promotion, and trains, as appropriate. Make sure branch and individuals meet and exceed all sales and service goals.

Ensures all branch transactions are balanced at the close of each day. Oversees individual accountability for the handling of cash and assists in resolving balancing problems. Ensures all branch capture activity is completed at the end of the business day. 

Ensures members' requests and questions are promptly resolved. Handles customers' complaints. Ensures customers/members are informed of Company services and policies. Counsels customers regarding their financial needs and services requested. 

Monitor closely industry trends in lending and deposit operations to feed research and development activities and assure that the company’s products, services and processes are remaining competitive. Manages and oversees expenses. Pursues cost-saving measures.

Driving Mortgage Success with Passion and Precision!

Position: Mortgage Loan Processor

Location: Lynchburg, VA - NOT REMOTE

About us:

The primary purpose of the Mortgage Loan Officer is to help Beacon Credit Union fulfill its mission of being “Dedicated to Our Member’s Financial Success.” This role also involves selling mortgage loan products to our qualified members.

 

Why Join OUR Team?

• Positive and supportive team culture   

• Competitive salary and benefits package and incentives

• Generous PTO and 11 Paid Holidays

• Ability to earn additional PTO through volunteer opportunities

• Employee discounts on loans and banking products

• 401(k) Employer Match and Profit-sharing potential

• 100% Bank Paid Long-Term Disability, Short-Term Disability and Life Insurance

• Learning and growing in a dynamic work environment

• Incentive pay