The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success, " by delivering outstanding service to both internal and external members.

Commercial Lender will develop and maintain business affiliations with our Business Members. Actively deepens existing customer relationships through routine calling activity and develops new relationship opportunities through business development activities. Responsibilities include originating scored credit requests up to $1 million and selling products/services such as business deposit products, business credit cards and payment solutions, as well as all other suitable solutions as appropriate. This job may require outside prospecting and sales to meet or exceed the sales production goals. Appropriately handles business banking member service issues in assigned portfolio. Actively manages relationships with branch and business line partners. Ensure compliance with all State and Federal regulations as they relate to Small Business Services in the Credit Union environment. Provides weekly sales reports to management. Adhere to all Beacon policies and procedures. Meets or exceeds service goals and standards as set forth by Management.

We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

Major Duties and Responsibilities

Unlock Your Financial Future with BEACON CREDIT UNION – Where Your Potential Shines Bright! 

ABOUT US:

Beacon Credit Union is a leading financial institution, "Dedicated to Our Member's Financial Success," by providing exceptional service and innovative banking solutions.

Location: Danville, VA

Role: Personal Banker

Why Join OUR Team?

• Positive and supportive team culture
• Competitive salary and benefits package and incentives
• Generous PTO and 11 Paid Holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) Employer Match and Profit-sharing potential
• 100% Bank Paid Long-Term Disability, Short-Term Disability, and Life Insurance
• Learning and growing in a dynamic work environment
• First-class Orientation and Training that showcases our mission and customer service standards

The primary purpose of this Personal Banker position is to assist Beacon Credit Union in living out our mission, "Dedicated to Our Member's Financial Success," by delivering outstanding service to both internal and external members. A key component of this service delivery is to identify the financial needs of each member and recommend an appropriate Credit Union solution.

In addition, the Personal Banker processes and closes consumer loan applications approved by the Centralized Lending Department, ensuring all required documentation is gathered. They understand the five C's of credit and Beacon CU's policies, meet monthly sales and loan goals, are knowledgeable about Beacon CU's products and services, and apply the Mike Neill techniques to achieve success.

Major Duties and Responsibilities

• Ensure that each approved application is closed using Beacon CU's lending standards. The lending specialist will submit all loan requests with accuracy and timeliness. Have an understanding to ensure each loan is underwritten to Beacon's policies and procedures. Any loan approved outside of guidelines must have proper signatures for approval. Must meet and exceed loan and sales goals monthly. Understands and applies the principles of the 5 C's of Credit, Understands how to counsel members/customers on improving their financial position.
• Is knowledgeable and understands all of Beacon CU's products and services. Responsible for increasing product and service penetration with current as well as potential members. Understand and follow the guidelines set forth in our sales module (Mike Neill) to fulfill our mission statement and service standards to every member every time.
• Review completed loan packages prior to funding of the loan. Review and compliance completed loan packages before sending to loan review.
• Act in the capacity of a Teller when requested. Must understand all applicable teller policies and procedures. Use the Mike Neill methods. Mission statement, and service standards are met while on the teller line to ensure every member every time is our standard.
• Follow all applicable regulations, including Bank Secrecy Act, Patriot Act, Reg CC, and Anti-money Laundering. Adheres to all SAFE ACT regulations.
• Deliver outstanding service to external and internal members in alignment with the Credit Union's service standards.
• All other duties assigned by management.

Experience

• Lending Experience Required
• One year working in a Financial Institution
• Sales Experience

Role

The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success."

The Collections Lead is responsible for overseeing advanced collection activities, guiding team members, and managing complex accounts involving bankruptcy, loan restructuring, and collateral recovery. This role requires strong analytical skills, sound judgment, and the ability to navigate sensitive financial situations while maintaining compliance with internal policies and regulatory standards.

Major Duties and Responsibilities

• Serve as the primary point of contact to the Assistant Vice President of Credit Solutions for recommendation of complex or escalated accounts, including bankruptcies, restructures, charge offs, and repossessions.

• Review, analyze, and manage accounts in active bankruptcy (Ch. 7, 11, 13), ensuring accurate documentation, timely filings, and compliance with all legal requirements.

• Evaluate member financial situations to recommend and structure appropriate workout solutions, extensions, or repayment plans.

• Oversee repossession processes from assignment through liquidation, ensuring adherence to UCC guidelines and maximizing recovery value.

• Provide guidance and support to collection staff on procedures, best practices, and regulatory compliance.

• Monitor delinquency trends and assist in developing strategies to reduce past due accounts and mitigate loss exposure.

• Prepare and present reports on high-risk accounts, bankruptcy activity, and recovery outcomes to the Assistant Vice President of Credit Solutions.

• Maintain strong working relationships with attorneys, trustees, vendors, and internal departments to support efficient resolution of accounts.

• Ensure all collection activities are conducted professionally, ethically, and in alignment with organizational standards.

Experience, Education and Preferred Skills

Experience:

-  2–4 years of experience in collections, loan servicing, bankruptcy processing, repossession coordination, or related financial services roles.

 - Demonstrated knowledge of bankruptcy chapters, timelines, and creditor rights.

-  Experience with loan restructuring, extensions, and workout solutions.

- Familiarity with repossession procedures, collateral valuation, and UCC requirements.

- Strong communication, negotiation, and problem-solving skills.

- Ability to interpret financial statements, payment histories, and legal documents.

-  High attention to detail with strong organizational and documentation skills.

- Ability to work independently while supporting team goals

-  Previous collection experience required.

Education/Certifications/Licenses:

- Associate degree in related Banking, Business or Accounting field or Certification in Collections or Financial Counseling course.

Preferred Skills:

• Prior experience in a credit union, bank, or lending institution.

• Working knowledge of collection systems and bankruptcy tracking tools.

• Leadership experience or the ability to mentor and support junior

A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

Beacon Credit Union is an EEO employer - M/F/Vets/Disabled

Ready to Travel and Thrive? 

Join our dynamic team as a Fulltime Float Teller, where you’ll have the flexibility to work in various branches and gain diverse experiences.

Location: Lynchburg, VA 

Position: Full-time Float Teller 

Why Join OUR Team?

• Positive and supportive team culture
• Competitive salary and benefits package and incentives
• Generous PTO and 11 Paid Holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) Employer Match and Profit-sharing potential
• 100% Bank Paid Long-Term Disability, Short-Term Disability, and Life Insurance
• Learning and growing in a dynamic work environment
• First-class Orientation and Training that showcases our mission and customer service standards

Role

As a Float Teller at Beacon Credit Union, you'll help us live out our mission, "Dedicated to Our Members' Financial Success." Your role includes identifying members' financial needs and recommending appropriate solutions, processing transactions, and providing excellent service in the lobby, drive-thru, and over the phone.

You'll ensure a positive experience for members, minimize wait times, and stay knowledgeable about all our products and services. Upholding our mission and service standards with every interaction is key. Additionally, you'll meet and exceed monthly sales and service goals.

*Travel expenses reimbursed at a set rate, Float tellers have a 'home' branch, and travel as needed to other branches such as Danville, Roanoke, Lynchburg, Madison Heights, Buena Vista etc.  

Job Title:	Teller
Job Location:	Lynchburg, VA
Job Category:	Banking / Investing

We are looking for someone with a knack for numbers and a passion for people!! ABOUT US: Beacon Credit Union is a leading financial institution is "Dedicated to Our Member's Financial Success" by providing exceptional service and innovative banking solutions. Why Join OUR Team? Positive and supportive team culture    Competitive salary and benefits package and incentives Generous PTO and 11 Paid Holidays Ability to earn additional PTO through volunteer opportunities Employee discounts on loans and banking products 401(k) Employer Match and Profit-sharing potential 100% Bank Paid Long-Term Disability, Short-Term Disability and Life Insurance Learning and growing in a dynamic work environment First class - Orientation and Training that showcases our mission and customer service standards  NOW HIRING! JOIN OUR TEAM AND BE THE ROOTS OF OUR BRANCH AS A TELLER!! As the heartbeat of our operations, you'll not only handle daily financial transactions but also build lasting relationships with our customers. Your role is crucial in making their banking experience enjoyable and efficient. With your finger on the pulse of the branch's rhythm, you'll ensure that every beat counts. Perks of the Job: Counting cash like a PRO! In-depth job training Providing financial solutions to our valued members. Learning and growing in a dynamic work environment.   Knowledge and Skills Experience Cash handling experiences preferred, Sales experience preferred, Customer service experience preferred. Education/Certifications/Licenses High School Diploma or GED Some college classes preferred Valid Driver's License Interpersonal Skills Great communication skills. Math skills a must. Team player

 Driving Mortgage Success with Passion and Precision!

Job Title: Mortgage Loan Officer (MLO)

Job Location: Danville, VA (NOT REMOTE)

About us:

The primary purpose of the Mortgage Loan Officer is to help Beacon Credit Union fulfill its mission of being “Dedicated to Our Member’s Financial Success.” This role also involves selling mortgage loan products to our qualified members.

Why Join OUR Team?

• Positive and supportive team culture   
• Competitive salary and benefits package and incentives
• Generous PTO and 11 Paid Holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) Employer Match and Profit-sharing potential
• 100% Bank Paid Long-Term Disability, Short-Term Disability and Life Insurance
• Learning and growing in a dynamic work environment
• Incentive pay

 Major Duties and Responsibilities

·         The role involves conducting loan interviews and securing the necessary customer information to initiate loan transactions.

·         Take mortgage loan applications, analyze data, and solicit new mortgage business.

·         Maintain good external relationships and promote the organization’s products and services.

Perks of the Role:

·         A platform to shape financial futures and play a pivotal role in helping clients achieve their homeownership dreams.

·         Enjoy a dynamic, fast-paced environment where no two days are the same.

·         Access to top-notch training and development to keep your skills sharp

Experience with:

• FHA, VA, and Fannie Mae
• Construction loans

Education/Certifications/Licenses

• Maintain active registration with the National Mortgage Licensing System (NMLS).
• NMLS Number.
• Associate’s degree or higher preferred.
• Valid and current Driver’s License.

Role

The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success."

Participates in maintaining a financially sound loan portfolio through early delinquency control. Methods to accomplish this include (but are not limited to): phone calls, collection letters and in person interviews. Recommends further action on accounts as deemed necessary (includes but not limited to): repossession, legal action, foreclosure and referral to collection agency). Responsible to deliver outstanding internal and external service standards. 

Major Duties and Responsibilities

Respond to customer inquiries by phone and in person (could include but not limited to requests to transport our collateral out of country, VSI and BALP claims, GAP and warrant insurance cancellations, NADA values, address updates).

Interview customers to determine reason for delinquency. Take appropriate action to resolve the account (could include loan modifications or loan workouts). Counsel customers concerning their financial obligations, advises of options and solicits agreement of payments.

Reconcile GL's, process incoming bankruptcies, recovery payments and preparation of reports when needed.

Recommend further action as deemed necessary (i.e. repossession, legal action, foreclosure, referral to collection agency).

Demonstrates judgment and discretion within the framework of all applicable regulations and policies.

Ensure customer files are kept updated and complete, and all required documents are filed (includes completion of adverse action forms).

Assist other departments and branches with transactions as needed. Provide support for the collections department and branch managers in fulfilling customer requests and merchant verifications.

Monitor and process loan payoff information and provide this communication to dealerships, insurance companies and all appropriate parties in an accurate and timely manner.

Follows all applicable regulations, including Bank Secrecy Act, and Anti-money Laundering

Deliver outstanding service to internal and external members in alignment with the credit union's service standards.

All other duties as assigned.

Knowledge and Skills

Experience:

Six months to two years of similar or related experience, including time spent in preparatory positions.

-  Experience working with bankruptcies, foreclosures and repossessions.

-  Previous collection experience required.

-  Administrative and supervisory experience beneficial.

-  Strong member service and communication skills a must.  Must possess the ability to communicate professionally and effectively via the phone.  

-  Must have the ability to multi-task and be flexible during your workday.

-  Knowledgeable of laws that pertain to banking and collection practices 

Education/Certifications/Licenses:

- Education equivalent to a High School Degree or High School Diploma.  College degree preferred.

- Valid Driver's License Required.

Interpersonal Skills:

A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

Beacon Credit Union is an EEO employer - M/F/Vets/Disabled

Role: Personal Banker

Location: Roanoke, Virginia

The Personal Banker supports Beacon Credit Union's mission, "Dedicated to Our Members' Financial Success," by delivering top-notch service. This involves identifying members' financial needs and recommending appropriate solutions.

The Personal Banker handles and closes consumer loan applications, ensuring all necessary documentation is collected and complies with Beacon CU's policies and procedures. They must understand the five C's of credit, meet and exceed sales goals, and be knowledgeable about Beacon CU's products and services. Applying Mike Neill techniques is essential for success.

Why Join Our Team?

• Positive and supportive team culture
• Competitive salary, benefits package, and incentives
• Generous PTO and 11 paid holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) employer match and profit-sharing potential
• 100% bank-paid long-term disability, short-term disability, and life insurance
• Learning and growing in a dynamic work environment
• Endless incentive pays

 Major Duties and Responsibilities

·         Close Loans: Wrap up applications quickly, ensure compliance, and hit those sales goals.

·         Know Your Stuff: Master Beacon CU products, boost services, and follow our mission.

·         Stay Sharp: Review loans, step in as a Teller, and keep service top-notch.

·         Follow Rules: Stick to all regulations and deliver stellar member service.

Knowledge and Skills

Experience

·         Two years Lending Experience Required

·         Two years working in a Financial Institution

·         Sales Experience

• Customer service experience preferred

Education/Certifications/Licenses

• High school diploma or GED required. Some college classes preferred.
• Valid driver’s license

Interpersonal Skills

• Great communication skills. Math skills a must. Team player.

Other Skills

• Able and willing to learn and master Beacon CU's product/service offering modules. Great sales and service skills. Accurate money handling skills.

Job Title:	Teller
Job Location:	Madison Heights, VA
Job Category:	Banking / Investing

We are looking for someone with a knack for numbers and a passion for people!! ABOUT US: Beacon Credit Union is a leading financial institution is "Dedicated to Our Member's Financial Success" by providing exceptional service and innovative banking solutions. Why Join OUR Team? Positive and supportive team culture    Competitive salary and benefits package and incentives Generous PTO and 11 Paid Holidays Ability to earn additional PTO through volunteer opportunities Employee discounts on loans and banking products 401(k) Employer Match and Profit-sharing potential 100% Bank Paid Long-Term Disability, Short-Term Disability and Life Insurance Learning and growing in a dynamic work environment First class - Orientation and Training that showcases our mission and customer service standards  NOW HIRING! JOIN OUR TEAM AND BE THE ROOTS OF OUR BRANCH AS A TELLER!! As the heartbeat of our operations, you'll not only handle daily financial transactions but also build lasting relationships with our customers. Your role is crucial in making their banking experience enjoyable and efficient. With your finger on the pulse of the branch's rhythm, you'll ensure that every beat counts. Perks of the Job: Counting cash like a PRO! In-depth job training Providing financial solutions to our valued members. Learning and growing in a dynamic work environment.   Knowledge and Skills Experience Cash handling experiences preferred, Sales experience preferred, Customer service experience preferred. Education/Certifications/Licenses High School Diploma or GED Some college classes preferred Valid Driver's License Interpersonal Skills Great communication skills. Math skills a must. Team player